Hanging Chain Swap Fee


Current Turnaround Time: 5 - 7 Days

Made ToOrder

Ordered the wrong length? That's no worries, if your necklace has hanging pendants we can swap it over for you for a small charge. 

Please ensure you contact us before purchasing. All chain swaps must be returned to us unworn and within 7 days of receiving.

Postal Address to send back to:

PO Box 194
QLD 4014

We highly encourage registered post as we cannot be held responsible for items lost in the mail. 

  • As all our products are made to order it takes time for us to make them. 
  • Express post is for the shipping method only.  If you need an item in a hurry please contact us to place a rush order. 
  • For full shipping details please click here

Sterling silver is a precious metal and will naturally begin to tarnish over time, for some people much quicker than others. To remove tarnish or dirt use the little white polish pad provided with your order or for a more thorough clean use a silver cleaning solution. Please avoid wearing while swimming and take care while wearing in the heat as sun screen and perspiration can cause the tarnishing process to quicken.

If you are planning on purchasing for a gift we recommend to store in a airtight zip lock bag to prevent the air from tarnishing your piece.

If you need you can find more silver care info here.

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