Current Turn Around Time

 

Our current making time is approx. 7-10 business days (this is in addition to postage times listed below). 

Please note our stud earrings and initial rings can take an extra day or two.  

Unexpected delays with Australia Post do occur from time-to-time*. If your expected delivery window has passed, please allow an additional day or two prior to contact.

*Please note that the current Covid situation is impacting delivery with AusPost. NSW particularly, is experiencing more frequent parcel delays. Please allow additional arrival time for your delivery. Alternatively, we do strongly recommend ordering with express post. Whilst express post is also experiencing delays, these parcels are still placed under priority for faster delivery.

Prior to reaching out to our customer care team, please submit an enquiry via your AusPost tracking portal if you believe your parcel has been impacted. 

If we need to contact you regarding you order (for example - the text requested is above the character limit for the item) this will delay your order from being completed. 

Shipping Info 

Service Cost Postage Time
 Standard Post Australia Wide $5

3-6 business days**

Express Post Australia Wide $10 1-2 business days**
International Standard Post $10* 3-4 weeks**
International Express Post $45 3-5 business days**
 
* International standard shipping for our jewellery cases is $20 AUD.
** Due to COVID some post (including international express) may face significant delays.  We ask for your patience while we try our hardest to ensure your product arrives on time.

International Info

Due to COVID 19 international shipping may be significantly delayed. 

 Whilst International orders are tracked, we cannot provide tracking details at time of shipping. These are made available to us once your order reaches the country of destination. International shipping usually takes around 3 weeks, however can be up to 5 weeks.