We're happy to swap your chain for a different length. Please ensure you contact us within 7 days of receiving.
The necklace must be returned to us within 21 days of receiving and must be unworn and in the same condition it arrived.
Once checkout of the length change is complete please print the order and send back to us along with the necklace.
PO BOX 194
Please note, it's advisable to track your item as we cannot be responsible for lost mail.
Gold fill jewellery is a great alternative to pure gold. It is created by pressure bonding a layer of gold to a base metal so has 100x more gold than gold plated and is nickel free. The finished product is a beautiful piece which won't chip, discolour or tarnish and will last many years.
Sterling silver is a nickel free, precious metal and will naturally begin to tarnish over time, for some people much quicker than others. To remove tarnish or dirt use the little white polish pad provided with your order or for a more thorough clean use a silver cleaning solution. Please avoid wearing while swimming and take care while wearing in the heat as sun screen and perspiration can cause the tarnishing process to quicken.
If you are planning on purchasing for a gift we recommend to store in a airtight zip lock bag to prevent the air from tarnishing your piece.